Hi Will989, For any replacement parts please email us at replacements@trixiepet.com.

Hello AdnilA, This item is manufactured in China. Thank you for your interest in Trixie Pet products.

Hello ignasio, The web address below will take you to our company catalog where you can see all the pictures we have for this item. Thank you for your question. https://www.trixie.de/heimtierbedarf/us/shop/Cat/Outdoor/?card=176787

Hello Mandyk44, The entry door is 15 in. from the ground. Thank you for your question.

Hello Jamlan, The dimensions of the flap doors in the front and back is 8.25 x 8.25 in., and the dimensions on the front left door is H 8.25 x W 6.25 in. Thank you for your question. Regards,

I have had this up for 2 winters. My back yard can be like a wind tunnel! This little shelter doesn’t move at all. It is against my house but there is no wind break.

I don’t know anything about R value. I think their is some kind of foam if I remember. I put the top of a foam cooler under the heated pad. I was going to tack up mylar but I didn’t need to. I live i  Ontario, Oregon. We got snow. Not like the East but it was freezing for a few weeks and my stray visitor seemed dry and warm. The outdoor heat pad I have only gets warm when she is on it. It only gets warm. But it seems to do the job. I have always put a little dish of dry food inside for her. I have a heated water dish(which gets used by the birds and cats). There is plenty of room inside. Probably could accommodate a couple cats.

I purchased this house 2 winters ago. I put an outdoor heating pad inside with the plug coming out the back exit. I have had it up in rain, wind, hail, snow and sun. It went together fairly easily. The past 2 winters it was occupied by a neighborhood stray. She only returns in Winter. She comes in and out via the ramp. I have no wild animals. Seems she has staked claim. Nothing has gotten wet inside unless it is from her fur bringing damp in.i like that it is off the ground so the rain and snow doesn’t get in. I like that one side of the roof opens up making it easy to access the interior and lets me air it out. I bungeed the entrance door to stay open for her. I have been extremely pleased with everything about this shelter. 

Hello Thorgodson55, This item has a recommended max capacity of 2 cats that are 15 lbs. or less. Thank you for your question.

You could fit food and water underneath. The water would freeze in winter so you need an outdoor heated bowl. Wet food freezes fast, too. I put a bowl of dry food in the shelter area. There is plenty of room for a good size cat or 2.