PetSafe Butterfly Cat Water Fountain with Pump & Filters, 50 oz.

PetSafe Butterfly Cat Water Fountain with Pump & Filters, 50 oz. removed from the wishlist

PetSafe Butterfly Cat Water Fountain with Pump & Filters, 50 oz.

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Description

Please note that the product information displayed is provided by manufacturers, suppliers and other third parties and is not independently verified by Petco.

A fountain just as unique and charming as its name. The Butterfly Pet Fountain makes sure your cat always has access to fresh, flowing water. The cute, butterfly topper isn't just for looks! It creates 4 free-falling water streams for your cat to drink from, or you can remove the butterfly topper for a quiet, bubbling water flow. Both help your pet stay hydrated by encouraging them to drink more since they are naturally attracted to moving water (which is awesome) because your pet needs 1 ounce of water per 1 pound they weigh every day. This fountain has a shorter base, which gives kittens easier access to the fountain. The fountain also has a raised tray, so even if the power goes out, your cat will still have access to water. The wide tray is whisker-friendly, which keeps your cat's sensitive whiskers from touching the sides while drinking. Your pet deserves the best. Trust PetSafe to keep your pet healthy, safe and happy.

  • - Multiple Stream Options - A decorative butterfly topper creates 4 free-falling water streams for your furry pal to drink from; the topper can be removed to provide a quiet, bubbling flow
  • - 50-oz Water Capacity - Compact size is perfect for cats and small dogs
  • - Fresh, Flowing Water - Replaceable carbon filter removes bad tastes and odors while the foam filter catches pet hair and debris
  • - Encourages Hydration - Free-falling water streams entice pets to drink more and help prevent urinary and kidney diseases in pets through increased hydration
  • - No Thirsty Pets - Raised, whisker-friendly tray design holds water even if there is no power to the fountain
  • - Easy to Clean - The BPA-free plastic fountain is top-rack dishwasher safe (excluding the pump) and specifically designed with no hard to reach places
  • - Compatible Filters and Pump - Fountain uses PetSafe Drinkwell Carbon Filter #6 (PAC00-13906), PetSafe Drinkwell Foam Filter #5 (PAC00-13711) and Drinkwell Replacement Pump (PAC00-16977)

Specifications

SKU3184167
Primary BrandPetSafe
Days to ShipShips Next Business Day
Weight2.23 LBS

Additional Features

Primary ColorBlue
Contains BPANo
Removable LidYes
Personalized Item flagNo
Wet Content CompYes
SizeOne Size Fits All
Dry Content CompatibleNo
Sealing LidYes
MaterialPlastic
Lockable LidNo

Item Dimensions

Length10.69 IN
Height4.57 IN
Width8.76 IN

US-1Year.

BPA-free plastic.

Reviews

Rating Snapshot

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5 stars

94

4 stars

30

3 stars

11

2 stars

10

1 stars

16

Overall Rating

4.1
103 out of 161 (64%) reviewers recommend this product

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Most Helpful Favorable Review

Cat loves it

Karina777

5 years ago

He’s so fascinated by it that he finally stopped drinking out of the toilet

25 PEOPLE FOUND THIS HELPFUL

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5

and

4

Most Helpful Critical Review

Poor water circulation

Cat siblings

2 years ago

I’ve owned this pump for 1 year. Poor water circulation design means reservoir w...

Show Full Review

7 PEOPLE FOUND THIS HELPFUL

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3

2

and

1

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Rating
1 - 8 of 136 Reviews
Most Recent

25 Ratings-Only Reviews

Ya get what ya pay for.

LisaB76

22 days ago
I have had this fountain for a little over a year. The cat and dog both like it when it's running properly, which is happening less and less. The motor screams at you when the water gets low, scaring the pets away from it. We had a mold build up and had to take the whole thing apart down to the motor. Sludge had built up in there and had to be cleaned out. Now the motor is hit and miss as far as working. Heaven forbid we move the fountain one inch or try to refill it now. We keep it on a towel because water/condensation leaks out the bottom and onto the mat under it, leaving a literal puddle. Definitely going a different route once this one finally conks out for good. And yes, we clean all the parts and replace the filter regularly.

No, I do not recommend this product.

Helpful?

My rabbit really likes it and thats good enough

3 months ago
The water trickling sound is both therapeutic and annoying. But my bun loves it and it has encouraged her to drink more water. It's the right size for her, too. I like the look of it.

Yes, I recommend this product.

Helpful?
Response from :
3 months ago
PetSafe Brand Expert
Thank you so much for your review, Frankie. We love to hear that your rabbit loves her fountain and she is able to stay hydrated! We greatly appreciate your feedback. <img src="https://s3.amazonaws.com/stratos-logos/logos/PetSafe.jpeg" alt="PetSafe" title="PetSafe" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> <!--[if ReviewResponse]><![endif]-->

Happy cat !

John A

3 months ago
Very nice unit. Easy to use. Good quality fountain.
Originally posted on PetSafe

Originally posted on PetSafe

FALSE ADVERTISING and POOR CUSTOMER SERVICE

allforfelines

6 months ago
WORST PRODUCT EVER! Stopped working after 60 days. I was told I had to purchase a new motor. Guess what Warranty good for 60 days. Don't waste your time or your money for this piece of rubbish.

No, I do not recommend this product.

Helpful?
Response from :
6 months ago
PetSafe Brand Expert
We&#39;re sorry to hear you&#39;ve had difficulty with your fountain! Please know that it&#39;s very unusual to have issues so quickly, but very likely we can resolve those issues swiftly through troubleshooting. In the rare situation that we would not be able to resolve the issue and a replacement would be required, this fountain does carry a 1 year warranty so you would not need to purchase a replacement pump so long as your fountain could be registered for warranty. <br /><br />To register your fountain&#39;s warranty, please have a clear picture or screenshot of your receipt with you or contact Petco to obtain this, then contact us directly while you&#39;re with your fountain. Our number is 1-800-732-2677, and our hours are Monday through Friday 8 A.M.- 7 P.M. EST. <img src="https://s3.amazonaws.com/stratos-logos/logos/PetSafe.jpeg" alt="PetSafe" title="PetSafe" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> <!--[if ReviewResponse]><![endif]-->

Junk!

hwirthj

7 months ago
Worst water fountain yet!!! Loud as ever!! can literally hear it 3 rooms over. When I try to add water it just over flows on to the floor. If I take the top off to add water guess what all that water overflows on the floor!! I’ve ended up with more water on my floor than in the fountain. Oh and my cats that grew up drinking out of water fountains want NOTHING to do with this thing!

No, I do not recommend this product.

Helpful?
Response from :
7 months ago
PetSafe Brand Expert
We&#39;re so sorry this fountain has not been to your preferences! Though it is one of our quietest fountains, it does have a falling water feature, so this will be audible. Though most customers find it barely noticeable, depending on personal levels of notice for ambient sound the falling water sound and slight hum of the pump may be noticed. We&#39;re so sorry for any difficulty this has caused. <br /><br />Carefully removing the top portion of the fountain and filling the base only to the &#34;Max&#34; fill line should resolve any overflowing issues. If you are unable to locate this line, are still having difficulty with overflowing when using this line, or would like to see if a different option may be a better fit for your preferences, please get in touch with us! We&#39;ll be happy to see how we can help. Our number is 1-800-732-2677, and our hours are Monday through Friday 8 A.M.- 7 P.M. EST. <img src="https://s3.amazonaws.com/stratos-logos/logos/PetSafe.jpeg" alt="PetSafe" title="PetSafe" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> <!--[if ReviewResponse]><![endif]-->

Butterfly fountain

Otis&kenny

1 year ago
My cats love it. It is very noisy, hard to check the water level. Only have had it a few months and the cats have broken the butterfly and I can’t find a replacement.
Originally posted on PetSafe

Originally posted on PetSafe

Waste of money and continual aggravation

Barrone27

1 year ago
I bought this PetSafe Butterfly fountain 2 months ago to replace another brand. I have to refill it every other day. The pump is noisy and overheats, the water inside the bowl evaporates too quickly. My two cats refuse to use it. I am in the process of purchasing another brand.

No, I do not recommend this product.

Helpful?
Response from :
1 year ago
PetSafe Brand Expert
We are sorry to hear you are having trouble with your pet&#39;s fountain. Our team would be more than happy to assist. If you would like you can reach out to our team Monday - Friday 8am - 7pm EST at 1-866-738-4379 <img src="https://s3.amazonaws.com/stratos-logos/logos/PetSafe.jpeg" alt="PetSafe" title="PetSafe" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> <!--[if ReviewResponse]><![endif]-->

To lazy cats

Franche

1 year ago
It’s too slow for my cats, doesn’t bring another speed.

Yes, I recommend this product.

Helpful?
Response from :
1 year ago
PetSafe Brand Expert
We&#39;re sorry to hear this fountain was not to your cats&#39; preferences, Franche! Thank you for taking the time to share your feedback with us! <img src="https://s3.amazonaws.com/stratos-logos/logos/PetSafe.jpeg" alt="PetSafe" title="PetSafe" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> <!--[if ReviewResponse]><![endif]-->
1 - 8 of 136 Reviews

Questions

1 - 10 of 17 Questions
Sort by: Newest Answers

Is the fountain supposed to be plugged in 24/7?

  1. Yes.



I put everything together according top the instructions, but no water is coming up through the filter. I did rinse the filter. I assume something isn't set right, but I can't figure it out. Help please!

  1. The magnetic wheel, take a toothpick and clean it. Black stuff gets stuck and wheel can't turn.



How often should I change the filter and how? i can't seem to open up the part for the filter

  1. I rinse the filters about once a week and change them every other week. the white plastic filter cover does open, but it's a little tough to do. make sure it and your hand are dry and pry the pieces apart. hope this helps!



Why is there continually black stuff that is left on the tray of where the cats drink the water, even after thorough cleaning every time?

  1. are you rinsing the filter before installing it? sounds like the filter dust, but if you rinse for 15 or 20 seconds before you put it in it's all good. it's just like a britta filter, you have to do the same thing. Hope this helps



Do filters come with this? If so - how many?

  1. Yes. 1 carbon filter and 1 foam filter are included in the box. Unfortunately, that info is not stated or found on this page but it does mention it on the manufacturer's website what all is included in the box.



HOW CAN I TELL IF MY PET IS GETTING FRESH WATER BEING THAT IS CIRCULATES THE SAME WATER ADDED AND NOT SALIVA FILLED WATER

  1. Thank you for your great question. The filtration system in the fountain is designed to remove bad odors and tastes from the water to encourage your pet to drink more often. The filters do not remove solubles or particulates. To remove saliva mixed in with the water, you will need to completely change the water in the fountain.



How do you tell when it is empty? Does the motor keep running if it is empty?

  1. Thank you for this question! The fountain may become more audible as the water level falls. Running the fountain without water or allowing the water to fall below a sufficient level will cause damage to the fountain pump.



So I'd need to buy carbon & foam filters for butterfly fountain?

  1. Yes. But 1 carbon filter and 1 foam filter are included in the box. I recommend purchasing extra filters at least 1 week before the original filters it comes with need replaced with new ones. It may sound a bit extensive to need 2 different filters but each filter benefits in a different way. The foam filter catches debris and particles like fur and dust. Then the carbon filter removes impurities to keep the circulating water tasting good and fresh.



Can I get a battery operated fountain at Petco? I have a limited amount of electrical plugs that can reach my cats dinner table.

  1. It doesn't look like they make a battery operated pump for pet fountains. Have you tried a surge protector or power strip?



Can my cat still get to water if the power goes out?

  1. The tray at the top holds some water in it should the power go out. If u r in areas where you have that happen a lot, I'd get a different model. Cats are difficult to get to drink as it is but that would concern me.



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