Hello Heather95,<br /><br />Congratulations on finding the perfect Nylabone for your dog! We at Nylabone are dedicated to making dogs and dog parents happy, and feedback like yours lets us know we’re doing a good job. Please feel free to tag &#64;Nylabone in any social media posts! <img src="https://s3.amazonaws.com/stratos-logos/logos/Nylabone.jpeg" alt="Nylabone" title="Nylabone" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> <!--[if ReviewResponse]><![endif]-->

Hello Jbird65,<br /><br />We are sorry to hear this and hope your dog is okay. Your dog&#39;s health and safety is our top concern. Please call us at (855) 273-7527 so that our Consumer Care team can learn more and further assist you. Our hours of operation are Monday through Friday, 8 a.m. to 5 p.m. CST. <img src="https://s3.amazonaws.com/stratos-logos/logos/Nylabone.jpeg" alt="Nylabone" title="Nylabone" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> <!--[if ReviewResponse]><![endif]-->

Hello,<br /><br />We are so sorry to hear this and hope your dogs are okay. Your dogs&#39; health and safety is our top concern. Please call us at (855) 273-7527 so that our Consumer Care team can learn more and further assist you. Our hours of operation are Monday through Friday, 8 a.m. to 5 p.m. CST. <img src="https://s3.amazonaws.com/stratos-logos/logos/Nylabone.jpeg" alt="Nylabone" title="Nylabone" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> <!--[if ReviewResponse]><![endif]-->

The first Puppy Chew Strength toy is made of softer, flexible material made just for teething puppies (as indicated by the “Start with” blue arrow on front of package). While many pups safely and successfully use our Nylabone Puppy Chews, some can be too strong for the softer material, especially if they have any permanent teeth. Looks like it may be time for your pup to graduate to the second chew toy in this pack. It is a Power Chew Strength durable nylon bone for your dog to chew when he has his adult teeth (as indicated by the “Graduate to” red arrow on front of package).<br /> <br />As pet parents too, we always strive to make sure that you and your dog have the best possible experience. If you have additional questions or feedback, please call our Consumer Care department toll-free at 1-855-273-7527 (Monday through Friday, 8am to 5pm CST) and they’ll be happy to assist you. <img src="https://s3.amazonaws.com/stratos-logos/logos/Nylabone.jpeg" alt="Nylabone" title="Nylabone" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> <!--[if ReviewResponse]><![endif]-->

Hello Linda,<br /><br />The first Puppy Chew Strength toy is made of softer, flexible material made just for teething puppies (as indicated by the “Start with” blue arrow on front of package). While many pups safely and successfully use our Nylabone Puppy Chews, some can be too strong for the softer material, especially if they have any permanent teeth. Looks like it may be time for your pup to graduate to the second chew toy in this pack. It is a Power Chew Strength durable nylon bone for your dog to chew when he has his adult teeth (as indicated by the “Graduate to” red arrow on front of package). The last bone is an edible chew treat, this Healthy Edibles chew treat is recommended for puppies 6 months and older. This natural and delicious chew treat contains added vitamins and minerals to support growing pups.<br /> <br /><br />If you have any additional questions or feedback, please call our Consumer Care team toll-free at 1-855-273-7527 (Monday through Friday, 8 a.m. to 5 p.m. CST) and they’ll be happy to assist you. <img src="https://s3.amazonaws.com/stratos-logos/logos/Nylabone.jpeg" alt="Nylabone" title="Nylabone" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> <!--[if ReviewResponse]><![endif]-->

Hello,<br /><br />Thank you so much for your positive review and for taking the time to share your feedback with us! Making dogs and dog parents happy is our number-one priority, so we love hearing how our products are positively impacting fur kids of all breeds, chew strengths, and sizes! <br /><br />Happy chewing! <img src="https://s3.amazonaws.com/stratos-logos/logos/Nylabone.jpeg" alt="Nylabone" title="Nylabone" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> <!--[if ReviewResponse]><![endif]-->

Hello, <br /><br />We appreciate you sharing your feedback, and we&#39;re sorry to hear about this experience with our product. As pet parents ourselves, we understand that dogs have unique personalities and chew toy preferences. Fortunately, our chew toys come in a variety of flavors and shapes, so one of them is sure to become your best friend&#39;s favorite! <img src="https://s3.amazonaws.com/stratos-logos/logos/Nylabone.jpeg" alt="Nylabone" title="Nylabone" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> <!--[if ReviewResponse]><![endif]-->