Hello, Frances Thank you for your review! We want to bring to your attention our https://www.justfoodfordogs.com/product/pumpkin-treats/20020120.html, which is perfect for dogs who have missed some teeth or if you are looking for something soft. You just have to pour this snack into a recipient with water for 5-10 seconds, and afterward, your Pumpkin Treats for Dogs will be ready for your lovely doggie. Please feel free to contact us via email or phone at (866) 726-9509 if you have any questions, comments, or concerns. Kindly, Alessandra

Hello, Christy We appreciate your review and sincerely thank you for sharing your feedback. If your doggie’s packages are not in good condition, you can contact us via email or phone at (866) 726-9509; our team is always available and happy to help. Sincerely, Daniella

Hello, Bonnie, Thank you for your review; your feedback is valuable to us. We are constantly working to ensure we deliver the best nutrition and service to you and your pets. Without pet parents like you willing to share their concerns with us, we cannot make the necessary improvements to create a better experience for them. Please feel free to contact us via email or phone at (866) 726-9509 if you have any questions, comments, or concerns. Sincerely, Daniella

Hello, Dael Thank you for your question. We are sorry your cats didn't eat our Salmon Bark Treats. We offer other 6 https://www.justfoodfordogs.com/just-cats/ options you may like to try for your kitties. Our treats with the word bark are the more crunchy ones, so you could consider the Pork, Venison, Beef Brisket, and Chicken Breast Treats which are less crunchy. Feel free to contact us via https://www.justfoodfordogs.com/contact-us/ or call us at (866)- 726-9509 if you have more questions. we are always happy to help! Best regards, Alessandra